Inbound Sales Representative - Cape Town
R
6 970
per month
Cape Town, Western Cape
Cape Town,
Western Cape
more than 14 days ago
08-04-2024 11:56:44 AM
06-05-2024 11:56:44 AM
We’re URGENTLY seeking Inbound Call Centre Agents – 12 Months Contract –
( Cape Town), to start on the 4th Decemeber 2023.
MUST be currently living in Cape Town.
MUST have a CLEAR criminal record!
Duties & Responsibilities
To deliver personalized solutions that inspire a passion for travel, with the goal to make lasting impressions on a hospitality customer base at every interaction.
First point of contact to customers in the US and Canada, taking inbound calls and engaging directly with guests as a specialist in sales and reservations.
Client Defined Services are:
Conversations to understand customer needs; then
Asking questions to ascertain the root cause of the issue, and
Effectively using tools to respond to customer inquiries, including reservation requests, provide account/ promotional information, handle service/stay-related concerns or complaints, etc.
Desired Experience & Qualification
Grade 12 / Matric or NQF 4
Minimum Criteria
12-month sales experience (upsell/cross-sell), neutral accent
Package & Remuneration
Go Live Salary
R6970 including R500 shift allowance and medical insurance
Transport Provided during unsociable hours
Retention Bonus Paid after completion of 3-month probation = R2000
Operating Hours
Earliest start time is 2pm, and the last shift ends at 8am