Job Requirements:
• Minimum Education: Grade 12 / Matric
• Experience: 6 months call centre / customer service experience
• Language Level: Minimum B2 German

Why Work for Us:
• Competitive salary package
• Full-time permanent roles offering stability and career growth opportunities
• Work from our state-of-the-art office facility
• Secure your future with our company pension scheme
• Join a global company with over 225,000 employees across more than 40 countries

Job Role:
• Providing exceptional customer experiences
• Handling product orders, payments, missing orders, product information requests, and recommendations
• Working towards performance-based targets

Recruitment Process:
1. Screening Interview
2. Ops Validation
3. Assessment (SHL and TransPerfect)
4. Background Checks
5. Offer made

Assessments:
• SHL – English language and computer literacy
• TransPerfect – German spoken language and written